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Chris Wall

About Chris Wall

Chris Wall started with RWD in August, 2007. His first assignment was to re-design the nursing orientation for the ICU at the University of Minnesota Medical Center. Until November, 2010, Chris worked with RWD's Lean Healthcare practice, and then joined the Multi-Media Solutions team. Prior to RWD, Chris spent over 20 years as a technical writer, trainer, and instructional design consultant for a variety of clients in southeast Michigan. For fun, Chris enjoys reading, but his real loves are his family and his home theater and stereo system.

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Writing for eLearning

October 20th, 2011 by

Writing for eLearning represents an interesting challenge for people who aren’t used to writing for eLearning. This blog touches on some of the basics of writing for eLearning and provides some simple suggestions on how to make your prose more effective when it hits the web. Read More

A former coworker of mine earned her PhD in survey techniques, and knowledge and performance assessment. She was great fun to work with whenever you wanted to ask people questions, and she mentored me on the basics of asking questions in training settings. This blog describes two of the best gems she shared with me when it comes to writing knowledge check or assessment questions.

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Earlier, I wrote a post about the myth of learning styles. My thesis went like this: learning styles, unlike communication styles, don’t exist; therefore, it’s best to design training events around the type of content or activity that your training is supposed to teach. Read More

Recently, I was doing some reading (as I’m wont to do), and I came across a really interesting article that may stand a few of us on our ears. When I first read it, I was pretty blown away, but it goes something like this: Read More

Being geeks, on May 21, 1980 my buddies and I found ourselves in line to get tickets at our local duo-plex (this is in the days before metroplexes – at least in central Michigan) to see Star Wars: Episode 5 – The Empire Strikes Back. When we heard those famous five words, (spoiler alert, just in case you’re one of the three people on the planet who haven’t seen this movie), “No, I am your father,” we were totally blown away.

It’s funny because now Darth Vader’s revelation seems almost trite, and that’s due to repeated viewings, parodies, and whatever take-offs of that famous line that you can think of.

But this demonstrates a key concept that we, as performance improvement professionals, need to be hyper-aware of: The Curse of Knowledge. In short, the Curse of Knowledge refers to the phenomenon that once you know something, it’s impossible to unlearn it. You are forever changed by that knowledge.

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