Author Archive
Mike Brown joined RWD in 2000 and was named director of RWD’s Performance Solutions Practice in 2005. He brings 20 years of experience in the adoption, training and implementation of the Toyota Management System. He helps clients in strategic planning and design of hospital operating systems to provide excellence in patient care. In addition, Brown provides executive coaching and mentoring in implementing Toyota Management principles.
S is for Stimulate Continuous Improvement.
The initial improvement is only the first step, next you need to develop a continuously improving workforce. In order to ensure that team members want to be actively engaged in improving the workplace, as management, you must first make sure they have the required information to do so. Read More
R is for Reconstruct the Process
O is for Obliterate Waste.
O is for Observe the Current State.
As hospitals move to reduce cost and increase utilization and efficiency of all areas in the facilities, without impacting the safety or satisfaction of patients, staff, or physicians, the question is often – How can this be accomplished?
Most facilities have already done benchmarking, and purchased newer and better technology solutions, however the gains were small to nonexistent. Why? Because the core of the issue was not impacted. In order to improve, you must unlock the D.O.O.R.S. to improvement. In this five-part series, we will unlock a new door every day.
D is for Develop an Understanding.
