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RWD Performance Matters Blog

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Mal Poulin

About Mal Poulin

Mal has been in the corporate learning and performance field for over 30 years. Most recently as Enterprise Market Director for RWD Technologies, Mal focuses on helping clients achieve the greatest business value through RWD performance solutions. As Business Development Manager in SAP Education, he worked extensively with customers in order to assess business needs and trends. The results have been new and innovative ways to address these needs and support companies in their mission of optimizing workforce performance.

Man's hands on the keyboard of laptop

It’s Not About the Software

February 14th, 2012 by

It’s not about the software…but it sure helps. When focusing on transforming business and operations, we typically focus on increased productivity and efficiency. It is the behavior of people that may need to change in order to recognize both. Investing in learning to support those behavior changes is vital. The learning strategy needs to focus on increased productivity and efficiency as well. Why would we expect anything less? As was stated in a prior blog post, we want to do “more with less” but don’t want to do “less with less for more.” Read More

Ralph Boston, an Olympic athlete from the 1960s, said it right, “Being the first to cross the finish line makes you a winner in only one phase of life. It’s what you do after you cross the line that really counts.” Read More

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Learning to Save Lives

December 2nd, 2011 by

What is more satisfying than knowing that when you came to work and did your job you had impact like helping to save lives? Read More

Fault is not the issue. Improving business outcomes is.

I was recently in a conversation with a client who is the Chief Information Officer (CIO) of a large corporation. He is the champion of an initiative to optimize business performance by investing in processes, technology, learning, and ongoing enablement. Read More

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So what….So that….

September 13th, 2011 by

I had the great fortune to participate on the panel of the recent CLO Breakfast Club hosted by CLO Media in Washington, DC.  Our moderator was the CLO of Hilton Worldwide.  The topics were varied and relevant to all: Read More