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RWD Performance Matters Blog

Archive for the ‘Operational Excellence’ Category

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Run Don’t Walk

November 16th, 2011 by

If I hear someone tell me “crawl, walk, run” one more time, I’m going to stamp my foot and cast a spell on them. Thus cursed, they will fall asleep for a month and wake up to find that not only is running possible, but also necessary and now. Read More

A former coworker of mine earned her PhD in survey techniques, and knowledge and performance assessment. She was great fun to work with whenever you wanted to ask people questions, and she mentored me on the basics of asking questions in training settings. This blog describes two of the best gems she shared with me when it comes to writing knowledge check or assessment questions.

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The Black Hole

October 6th, 2011 by

Part of what I love so much about what we do at RWD is that we get the opportunity, on a daily basis, to immerse ourselves in the critical challenges that face our customers, and have the privilege to assist these clients in transforming their teams, business units, organizations and overall business results. Read More

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A Case for Change?

October 4th, 2011 by

There is no case for change.  Because change is uncertain, there is only a case for commitment, for action and for analysis.  Change is what comes out the other end of a long arduous journey, as a result of these unnatural acts. Read More

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Top Draft Pick

September 6th, 2011 by

This is my favorite time of year – seasons are changing, the weather is getting a bit cooler and more crisp, and football season is here! Pro, college and fantasy leagues – something about football helps me escape from the day to day for a bit of time – and fantasy leagues allow me to be in the ‘movie’ where I am a team owner – not sure why, but I really enjoy that, as well. Read More