RWD

RWD Performance Matters Blog

RWD Performance Matters Blog

I’ll be speaking in just a few days at the ShareFEST conference, and I want to offer a few thoughts on SharePoint 2010 adoption and usage within the Pharmaceutical community, and the applicability of SharePoint within the Global Medical Information function.

SharePoint 2010 in Life Sciences Companies and Medical Information

Anyone who hasn’t been hiding under a rock for the last few years could probably tell you that SharePoint has enjoyed widespread implementation within Life Sciences companies. The mystery at this time is why it has taken SharePoint so long to rise above the role as merely a departmental and collaboration file share. Read More

Communication, collaboration, and ownership are essential to sustaining continuous improvement and must be considered in the planning phase of new business initiatives. This issue of Performance Matters includes articles written by our subject matters experts who have helped countless organizations plan, implement, and measure quality improvement and change initiatives that required long-term, sustainable results.

Read the full issue here, or sign up to receive Performance Matters in your inbox!

It’s common knowledge that automating poor processes is a terrible shame. Doing so bakes those bad processes in place and leaves a bad taste in the mouths of everyone; especially our customers and stakeholders. And yet organizations are doing it right now. Timelines for ERP implementations or changes must be met, budgets cannot be exceeded, tempers get frayed, and then we end up in the sad situation of poor customer performance, locked in place with a nice, new front end. Read More

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Learning Trends 2012

April 6th, 2012 by

I had the pleasure recently of facilitating an educational webinar with invited guests.

The topic was Learning Trends 2012. We discussed specific examples, but the trends were at a higher level.  The overall trend is not new but continues to get increased focus, attention, and investment—Learning is Personal. Learning has always been personal, but given the scrutiny of investments from the business and demands for effectiveness, there is a growing vitality to the theme. Read More

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Time For a Change

April 3rd, 2012 by

As we face a significant project like an ERP implementation, we often address training as the main enabler of adoption and performance of the new platform. Picture this: Users sitting in a class all have their arms crossed and ears closed. There are invisible chips on their shoulders. This all represents obstacle to change. Of course, the goal is to help people change their own behavior to be ready to understand and adopt the new ways of working. An effective plan to help people manage their own change is vital. Read More